To delegate a rule or data type to enable your business line to configure simple application logic without involvement from IT, complete the following steps:
Notes:
You cannot delegate SLAs on which service levels are calculated by the value of a property.
If you later modify a delegated SLA in Designer Studio to have service levels calculated by the value of a property, users cannot modify the Days or hh:mm fields or select the Calculate using business days check box for the Goal, Deadline, or Passed Deadline sections.
When users modify SLAs in the Case Manager, they can select only Notify Manager or Notify Assignee as escalation actions. If you change the escalation action in Designer Studio to anything other than these actions, users cannot modify escalation actions.
Provide information about how the delegated rule or data type will affect the application. For example, "The logic in this delegated decision table determines whether a travel request required additional manager approval. Changing the logic in this decision table may affect all subsequent travel requests submitted in this application."